Job Description

Entry Level Business Analyst

NTT DATA Services is seeking an Entry Level Business Analyst to join their team in Albany, New York. The candidate will support the NYS Department of Health Medicaid Enterprise Systems program, working with a team to provide client-facing business support services and complete projects for clients while delivering excellent business value. The role requires 50% onsite component in Albany, NY.

Job Responsibilities Include:

• Attend business/functional area meetings; serve as scribe for these meetings
• Support development and maintenance of SharePoint sites
• Support the PMO with management (development, distribution, archival) of various project documentation
• Support business analysis, technical and data requirements and specifications, data mapping, diagrams, and flowcharts testers to use for test plans
• Research answers to business user questions
• Review and analyze business user needs and create requirements documentation
• Participate in the review, revise or create process documentation
• Review vendor analysis, design documents and code on various components of a system
• Participate in the evaluation of Disaster Recovery (DR) testing efforts, test results and ensure improvement plans are accurate
• Participate in the evaluation of Service Desk and Call Center tickets for trends, aging tickets, and recommend improvements
• Monitor/track vendor progress on system change requests using vendor status reports
• Review solution vendor system integration test results
• Prepare materials for review with state business users
• Interface with state business users and solution vendors
• Establish relationships with client at the appropriate levels

Required Qualifications:

• One-two years of experience in information technology business or technical analysis, testing, project management or Quality Assurance services
• Associate or bachelor's degree or on track to receive an associate or bachelor's degree in computer science, information technology, business administration or related field

Preferred Qualification/Experience:

• Solid understanding of Microsoft Office tools (Excel, Word, PowerPoint)
• Any current business or technical certification
• Experience within the Healthcare Industry or Medicaid Systems environment

Compensation: Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this hybrid role is $64,008- $88,900. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA: NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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